Cookies Policy
Last Updated: May 14, 2026
This Cookies Policy explains how GrocZA Neural Intelligence uses cookies and similar tracking technologies when you visit our platform.
⚠ IMPORTANT NOTICE
By continuing to use the GrocZA Neural Intelligence platform, you consent to our use of cookies as described in this policy. You may withdraw your consent at any time by adjusting your browser settings.
📋 1. DEFINITIONS AND INTERPRETATION
In this Cookies Policy, unless the context indicates otherwise, the following terms shall have the meanings assigned below:
By using the GrocZA Platform, you consent to the use of cookies as described in this Cookies Policy. If you do not agree, please adjust your browser settings or refrain from using our Platform.
📌 1. WHAT ARE COOKIES?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to the website owners.
Cookies do not typically contain any information that personally identifies a user. However, personal information that we store about you may be linked to the information stored in and obtained from cookies.
🔧 2. HOW GROCZA USES COOKIES
GrocZA uses cookies for the following purposes:
- Authentication: To recognize you when you log in and keep you signed in
- Security: To protect your account and detect suspicious activity
- Preferences: To remember your settings and preferences
- Analytics: To understand how you use our Platform and improve our services
- Performance: To monitor Platform speed and fix errors
- Rate Limiting: To prevent abuse and ensure fair usage
📊 3. TYPES OF COOKIES WE USE
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the Platform to function. Cannot be disabled. These cookies enable core features like page navigation, secure areas, and login sessions. | Session / Persistent |
| Authentication Cookies | Remember your login status, verify your identity, and keep you authenticated as you navigate the Platform. | Session (cleared on logout) |
| Preference Cookies | Remember your settings and choices such as language, layout, and display preferences. | Up to 1 year |
| Analytics Cookies | Help us understand how visitors interact with our Platform by collecting anonymous usage data. | Up to 30 days |
| Security Cookies | Detect and prevent fraud, abuse, unauthorized access, and CSRF (cross-site request forgery) attacks. | Session |
| Rate Limiting Cookies | Prevent excessive requests to our servers, ensure fair usage, and protect against denial-of-service attacks. | Up to 24 hours |
🔗 4. THIRD-PARTY COOKIES
We may use third-party services that place their own cookies on your device. These include:
- Analytics Providers: To help us understand Platform usage (anonymous traffic data only)
- Payment Processors: To securely process transactions
- Security Services: To detect and prevent fraud
We do not control third-party cookies. Please review the privacy policies of these third parties for more information.
⚙️ 5. YOUR CONTROL OVER COOKIES
You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to:
- See what cookies you have and delete them on an individual basis
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies from being set
- Delete all cookies when you close your browser
📖 How to manage cookies in your browser:
✅ 6. YOUR CONSENT
By continuing to use our Platform, you consent to our use of cookies as described in this Cookies Policy. When you first visit our Platform, you will see a cookie banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
Your preferences will be saved for future visits. You can change your cookie preferences at any time by adjusting your browser settings or clicking the "Cookie Settings" link in our footer.
📝 7. CHANGES TO THIS COOKIES POLICY
We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our practices. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
If we make material changes, we will notify you via email or through a prominent notice on our Platform.
📧 8. CONTACT US
If you have any questions about our use of cookies, please contact us:
Email: privacy@grocza.com
Physical Address: 1753 Phillips avenue, Grasmere, Ennerdale 1833, South Africa
Information Officer: privacy@grocza.com
🇿🇦 GrocZA (Pty) Ltd (Registration Number: 2026/200377/07) is a South African company registered with CIPC.
This Cookies Policy forms part of our Privacy Policy and Terms of Use.
© 2026 GrocZA (Pty) Ltd. All rights reserved.